Last Updated: June 6, 2025

This Privacy Policy describes how Alusafe collects, uses, and discloses your personal information when you visit, use, or purchase from www.alusafebd.com

1. Information We Collect

We collect various types of information from and about users of our Site, including:

• Personal Information You Provide Directly:

  • Contact Information: Name, email address, shipping address, billing address, phone number.
  • Payment Information: Credit card details (processed securely by third-party payment processors – we do not store full credit card numbers on our servers), billing information.
  • Account Information: Username, password (if you create an account).
  • Communications: Information you provide when you communicate with us, such as through customer service inquiries, feedback forms, or surveys.
  • Order Information: Details about the products you purchase, and your order history.

• Information Collected Automatically (when you visit our Site):

  • Usage Data: Information about your interactions with our Site, such as the pages you view, the products you browse, the links you click, and the time and date of your visit.
  • Device Information: Information about the device you use to access our Site, including your IP address, browser type, operating system, and unique device identifiers.
  • Location Information: General location information derived from your IP address.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can learn more about how we use cookies and how to manage your preferences in Section 6 below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process and Fulfill Your Orders: To process your purchases, send order confirmations, ship products, and provide customer service related to your orders.
• To Provide and Improve Our Services: To operate, maintain, and improve our Site, products, and services; to develop new products and features.
• To Communicate With You: To respond to your inquiries, provide customer support, send important updates, and deliver marketing and promotional communications (if you have opted in).
• To Personalize Your Experience: To tailor the content and products we show you based on your browsing history and preferences.
• For Marketing and Advertising: To send you promotional emails, newsletters, and special offers about our products that we believe may be of interest to you (you can opt out of these communications at any time).
• For Analytics and Research: To understand how users interact with our Site, analyze trends, track the effectiveness of our marketing campaigns, and perform research.
• For Security and Fraud Prevention: To protect our Site, systems, and users from fraud, unauthorized access, and other security threats.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, order fulfillment, marketing, data analytics, and IT services. These service providers have access to personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
• Payment Processors: Your payment information is securely processed by third-party payment gateways (e.g., [mention specific payment gateways if you wish, e.g., Stripe, PayPal]). We do not directly store your full credit card details.
• Shipping Carriers: We share your shipping address and contact information with shipping carriers (e.g., [mention specific carriers if you wish, e.g., FedEx, DHL, UPS]) to deliver your orders.
• Marketing and Advertising Partners: We may share non-personally identifiable information or aggregated data with advertising partners to deliver targeted advertisements.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
  
  • Comply with a legal obligation or governmental request.
  • Protect and defend the rights or property of [Your Company Name].
  • Prevent or investigate potential wrongdoing related to the Site.
  • Protect the personal safety of users of the Site or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Accessing and Updating Your Information: You can access and update certain personal information by logging into your account settings on the Site.
• Opting Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly.
• Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
• Do Not Track: Some web browsers may transmit “do not track” signals. We do not currently respond to “do not track” signals.
• Data Portability (where applicable): The right to request a copy of your personal information in a structured, commonly used, machine-readable format.
• Erasure/Deletion (where applicable): The right to request the deletion of your personal information, subject to certain exceptions.
• Restriction of Processing (where applicable): The right to request that we restrict the processing of your personal information under certain circumstances.
• Object to Processing (where applicable): The right to object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request by applicable laws.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

• Cookies: Small data files placed on your device or computer that often include an anonymous unique identifier.
• Web Beacons (or pixels): Electronic files used to record information about how you browse the Site.

We use cookies for various purposes, including:

• Strictly Necessary Cookies: Essential for the operation of our Site (e.g., enabling you to log in, add items to your cart).
• Performance and Analytics Cookies: Help us understand how visitors interact with our Site by collecting information about traffic sources, page views, and user behavior.
• Functionality Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
• Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.

You can control and manage cookies in various ways. Most web browsers allow you to manage cookies through their settings. Please refer to your browser’s help menu for instructions on how to block, delete, or disable cookies.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by [Your Company Name]. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.